Privacy Policy

We are Master Matting Group, a group of companies, Master Matting Co Ltd, Master Matting Installations Ltd and Master Matting Management LLP. Customer Data is of great value to us and we make every effort we can to keep that data safe and secure through a number or password protected systems and secure storage of any paper copy information. The policy is to outline the importance of Data protection we are committed to maintaining the trust and confidence of our Customers and how our Group plan to keep this data secure. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about relevant product you’ve asked us to tell you about; send you special offers that you asked us to let you know about, to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see ForFront’s privacy policy. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

We do not share your information or data with any other third-party organisations or companies. You are entitled to view, amend, or delete the personal information that we hold. Email your request to sales@mastermatting.com

To be able to offer you our services, Master Matting must use cookies on the Website.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies are used for functionality of the website. These cookies are used to store preferences set by users such as account name, language, and location.

When someone visits www.mastermatting.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Information you give to us. Master Matting Group will use this information:

To carry out our obligations arising from any contracts (order or supply) entered between you and us and to provide you with the information, products and services that you request from us;

To provide you, with information about other goods and services The Group offer that are like those that you have already purchased or enquired about as requested during opt in.  

To provide you, with information about goods or services The Group feel may interest you. If you are an existing customer, The Group will only contact you by post or by electronic means (email) with information about goods and services like those which were the subject of a previous sale or negotiations of a sale to you.